Return & Exchange Policy

 

How do I return an item?

We want you to be 100% satisified with your purchase. If for any reason you aren't satisfied, you may return most new and unused items within 30 days of receipt for a full refund or merchandise exchange, with proof of purchase. Damages must be reported within 48 hours of receipt. Refunds are credited in the original form of payment. Please note that shipping charges are non-refundable.

Please note that all items are thoroughly inspected before the return is processed. We must be able to sell your return as a brand new item.

 

Return Eligibility

Items must be new, unused, and in original packaging with original tags to qualify for a refund or exchange. 

The below categories are final sale and cannot be returned, cancelled, or exchanged:

  • Furniture
  • Lighting
  • Art 
  • Clothing
  • Special/Custom Order Items
  • Final Sale Items
  • Items Marked “Non-Returnable” (clearly indicated on the product page)
  • Gift Cards/E-Gift Cards

 

Returns Processing

We will process your return/exchange within 7-10 business days (approx. two weeks) from the day the item is received at our warehouse. Your payment will be refunded via your original payment method.

 

Restocking and Shipping Fees

Buyers are responsible for return shipping costs. There is no restocking fee for returns. However, if your item was shipped with free shipping, we will deduct the actual shipping cost from the refund. If you are returning an item because it is defective or the wrong item is shipped, you will receive a full refund including reimbursement for returned shipping cost.

 

Return Address

Please use an insured, trackable shipping method and send your return to the following address:

 

Just Fabulous Returns

 515 North Palm Canyon Dr.

Palm Springs, CA 92262

 

 Please be sure to include the following with your return:

  • Packing slip/Invoice
  • Order Number
  • Contact Information
  • Reason for return

 

Questions/Comments

If you have any questions about our return policy, please feel free to contact us:

Email us: info@bjustfabulous.com

Call us: (760) 864-1300

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